CellularSmarts Business Services Policy

This policy outlines the terms, responsibilities, and expectations for businesses utilizing CellularSmarts’ services. It is designed to ensure transparency, fairness, and mutual success for both CellularSmarts and the businesses we serve.

1. Scope of Services

CellularSmarts provides businesses with innovative peer-to-peer mobile marketing solutions, including but not limited to:

• Peer-to-peer marketing campaigns
• Mobile-based advertising
• Geotargeted marketing solutions
• Content sharing services
• Product launch promotions
• Seasonal and viral campaign strategies
• Customer engagement analytics
• Loyalty and referral program integration
• Interactive Content Creation
• Exclusive Offers and Discounts
• Video and Multimedia Promotions
• Brand Awareness Campaigns
• Mobile-First Conversion Optimization
• Viral Campaign Strategies

Businesses may select services individually or as part of a bundled package tailored to their needs.

2. Pricing and Payment

2.1. Transparent Pricing Structure

• Each service is offered at a pre-determined price, outlined in the service agreement.
• Additional costs, such as per-interaction fees, are clearly stated upfront.

2.2. Payment Terms

• A 50% deposit is required to begin services.
• Remaining balances must be settled within 30 days of project completion or as outlined in the invoice.

2.3. Refund Policy

• Deposits are non-refundable unless CellularSmarts fails to deliver agreed-upon services.
• Refunds for undelivered campaigns or errors will be processed within 14 business days after a review.

3. Service Delivery

3.1. Timelines

• CellularSmarts will provide estimated timelines for campaign execution.
• Delays caused by the business (e.g., late approvals or incomplete information) may impact delivery schedules.

3.2. Quality Assurance

• CellularSmarts ensures that all campaigns meet professional standards and align with the business’s goals.
• Businesses are entitled to two rounds of revisions for content before launch.

4. Responsibilities

4.1. CellularSmarts’ Responsibilities

• Deliver services as outlined in the service agreement.
• Provide regular updates on campaign progress.
• Maintain the confidentiality of the business’s proprietary information.

4.2. Business Responsibilities

• Provide accurate and timely information required for campaign development.
• Approve or request revisions for deliverables within the agreed timeframe.
• Ensure compliance with applicable advertising laws and regulations related to their industry.

5. Performance and Analytics

5.1. Reporting

• CellularSmarts will provide detailed performance analytics for each campaign.
• Reports will include key metrics such as impressions, clicks, conversions, and ROI.

5.2. Performance Guarantees

• While CellularSmarts strives for optimal results, no specific performance outcomes (e.g., sales figures) are guaranteed due to market variability.

6. Termination and Cancellation

6.1. Termination by CellularSmarts

• CellularSmarts reserves the right to terminate services if the business breaches terms, fails to pay, or engages in unethical practices.

6.2. Termination by Business

• Businesses may cancel services with a 14-day written notice.
• Cancellation fees may apply based on the work completed to date.

7. Dispute Resolution

• Any disputes will be resolved through negotiation. If unresolved, parties agree to mediation before pursuing legal action.
• Jurisdiction will be based on CellularSmarts’ registered location.

8. Confidentiality and Data Usage

• CellularSmarts will not share sensitive business information with third parties without consent.
• Any data collected during campaigns will be used strictly for performance analysis and improvement.

9. Ethical Marketing Standards

• CellularSmarts adheres to ethical marketing practices and expects businesses to do the same.
• Campaigns that promote misleading, harmful, or illegal content will not be accepted.

10. Amendments

• CellularSmarts reserves the right to update this policy as needed. Businesses will be notified of significant changes at least 30 days in advance.

This policy ensures fairness, accountability, and collaboration, fostering long-term, successful partnerships between CellularSmarts and the businesses we serve.