Introduction

Welcome to CellularSmarts, a platform designed to reward our loyal users through Cashback and SmartCoins programs. These initiatives are aimed at offering additional value for your purchases and engagements on our website. To ensure a seamless and secure experience for all parties involved, we have outlined detailed guidelines covering the operation, utilization, and redemption processes of these programs.

Section 1: Cashback Program

1.1 Understanding Cashback

Cashback is a reward system where users earn a percentage of the money spent on purchases made through CellularSmarts. The earned Cashback can accumulate over time and be redeemed once certain conditions are met.

1.2 Earning Cashback

• Users will automatically earn Cashback on eligible purchases made through the CellularSmarts website.
• The percentage of Cashback earned depends on the specific terms and conditions of each product or service offered.
• Promotional offers or special events may provide additional Cashback opportunities.

1.3 Cashback Accumulation

• Cashback will be credited to the user’s account within 30 days of the purchase, provided there are no returns or cancellations.
• Users can view their accumulated Cashback balance in their account dashboard.

1.4 Redeeming Cashback

• The minimum amount required to cash out is $100.
• Users must submit a cash-out request once the minimum threshold is met.
• All cash-out requests are subject to verification and approval by CellularSmarts.
• Once approved, the Cashback will be transferred to the user’s designated bank account or payment method within 14 business days.

1.5 Important Considerations

• Cashback is non-transferable and cannot be exchanged for SmartCoins or other rewards.
• Any fraudulent activities detected in earning or redeeming Cashback will result in the forfeiture of the accumulated balance and may lead to account termination.
• CellularSmarts reserves the right to modify Cashback rates, terms, and conditions at any time, with prior notice provided to users.

Section 2: SmartCoins Program

2.1 Understanding SmartCoins

SmartCoins are a form of virtual currency that users can earn through various activities on the CellularSmarts website. These activities include logging into the website, participating in promotions, and sharing content.

2.2 Earning SmartCoins

• Users will earn SmartCoins on eligible activities as specified in the applicable terms and conditions.
• SmartCoins may also be awarded through special promotions or loyalty programs.

2.3 SmartCoins Accumulation

• SmartCoins will be credited to the user’s account immediately after completing  qualifying activities.
• Users can view their accumulated SmartCoins balance in their account dashboard.

2.4 Redeeming SmartCoins

• The minimum amount required to redeem SmartCoins for Cash is $100 which is equivalent to 10,000 SmartCoins.
• Example: (100 SmartCoins = $1 US) (10,000 SmartCoins = $100 US)
• Users can redeem SmartCoins for products and services available on the CellularSmarts website or request a cash equivalent.
• All redemption requests are subject to verification and approval by CellularSmarts.
• Once approved, the cash equivalent of SmartCoins will be transferred to the user’s designated bank account or payment method within 14 business days.
• SmartCoins redeemed for products and services will be deducted from the user’s account immediately upon confirmation of the order.

2.5 Important Considerations

• SmartCoins are non-transferable and cannot be exchanged for Cashback or any form of legal tender outside the CellularSmarts platform.
• Any fraudulent activities detected in earning or redeeming SmartCoins will result in the forfeiture of the accumulated balance and may lead to account termination.
• CellularSmarts reserves the right to modify SmartCoins rates, terms, and conditions at any time, with prior notice provided to users.

Section 3: General Policies

3.1 Account Verification

• All users must provide accurate and complete information during registration and maintain the integrity of their account details.
• CellularSmarts reserves the right to request additional information for account verification purposes.

3.2 Security Measures

• Users are responsible for maintaining the confidentiality of their account credentials.
• Any unauthorized access or activities must be reported to CellularSmarts immediately.
• CellularSmarts employs advanced security measures to protect user data and transactions.

3.3 Fraud Prevention

• CellularSmarts actively monitors user activities to detect and prevent fraudulent or suspicious behavior.
• Any attempts to manipulate or exploit the Cashback or SmartCoins programs will result in immediate action, including but not limited to account suspension or termination. (There’s an automatic forfeiture of SmartCoins and/or Cashback earnings for Terminated Accounts.)

3.4 User Responsibilities

• Users must comply with all program terms and conditions and engage in ethical behavior on the platform.
• Users are encouraged to review their account statements regularly and report any discrepancies promptly.

3.5 Amendments and Updates

• CellularSmarts reserves the right to amend, update, or terminate any aspect of the Cashback and SmartCoins programs at its discretion.
• Users will be notified of any significant changes through the website or direct communication.

Section 4: Customer Support

4.1 Contacting Support

• Users can reach out to CellularSmarts customer support for any inquiries or assistance related to the Cashback and SmartCoins programs.
• Support is available through multiple channels, including email, phone, and live chat.

4.2 Resolving Issues

• Customer support representatives are trained to handle various issues, including account verification, redemption requests, and dispute resolution.
• Users are encouraged to provide detailed information when seeking support to expedite the resolution process.

Conclusion

The CellularSmarts Cashback and SmartCoins programs are designed to offer added value and incentives to our users. By following these detailed guidelines, we aim to protect both the interests of CellularSmarts and our valued users, ensuring a secure and rewarding experience. Please adhere to these guidelines and reach out to our customer support team if you have any questions or require further assistance.

END OF DOCUMENT. Have a nice day.

Last updated: February 3, 2025